/ How to order

How to order

Are you worried about placing an order with Douglas Insights UK Limited? Here’s a quick session to get you started.

Schedule A Meetup With Professional Consultants And Master Intelligent Decision Making!

The most hassle-free and quickest way to place your order with Douglas Insights is by our website. For consultation services, you can either send us emails to book your appointment. Or you can submit your details through the online contact form.

Market Research Reports Are Within The Palm Of Your Hands Now!

To order market research reports, you can first search for your required reports, and once you find the most relevant one, you can proceed with the following steps:

  1. Choose the format of the product you want to order
  2. Select “Add to Basket” mentioned underneath the report
  3. Once you review your order and shopping basket details on the screen, you can tap on “Continue Shopping” or select “Proceed to Secure Checkout.”
  4. Proceeding to secured checkout will require you to enter your billing details and select the payment method.
  5. At this stage, you’ll be asked to register or log in to your existing account with Douglas Insights UK Limited.
  6. Continue with your account and confirm your purchase to finalize your purchase.

Do you prefer to book offline orders? Click here to place your orders manually! to Contact Us

Types Of Formats/License Options Offered

Here at Douglas Insights UK Limited, we offer the following formats and licenses to our clients:

  • Hard Copy: The product is shipped to you in a hard or soft cover format once you proceed with and finalize your payment
  • Soft Copy (Electronic): the product is emailed to you as a link for download or as an attachment once you proceed with and finalize your payment. Soft copies are usually available in PDF formats and can also be used via PowerPoint, Word, and Excel.
  • Site License: The ordered product can be shared with employees of your institution in one location only
  • Single User License: Only ONE person is allowed to access the ordered product, and it can’t be distributed to any other party
  • Enterprise License: Permits the ordered product to be shared and accessed by all employees of your institution, regardless of their geographical locality

Are you stuck with the license privileges? Contact Us for more information! to Contact Us

Payment Options Available

The payment methods Douglas Insight UK Limited allows and accepts are as follows:

  • Credit/Debit Card: The fastest and most commonly used method delivering the quickest dispatch of your ordered product. Douglas Insights UK Limited accepts VISA, MasterCard, and American Express.
  • Wire Transfer: We email you the official invoice that includes our bank details for payment once your order is placed and finalized.
  • PayPal: Clicking on the PayPal method will redirect you to the PayPal website, where you will need to submit your details for the payment

Need further assistance? Visit here to Contact Us to get in touch with our dedicated Customer Support to wash away your queries!

Order Invoice

As soon as you place an order, Douglas Insights emails you the official order invoice right away. If you don’t receive one or want your hard copy delivered through post, contact our Customer Representatives to Contact Us and have them assist you with the matter.

Expected Delivery Time

Time zone differences between our clients and analyst teams can cause expected delivery times to differ for each customer. However, we aim to dispatch electronic formatted products like PDFs and Webinars within 24 hours of the receipt for payment. Most of our ordered products are even dispatched within an hour of placing the order and payment confirmation.

We may offer a final check for the reports under specific situations, taking additional time. For such instances, our representatives notify clients and highlight the reviewed product pages beforehand.

Shipping for hardcopies typically takes longer and usually arrives within 5 to 7 business days from your receipt of order and payment. We strive to dispatch the ordered products immediately after order confirmation. But additional delivery time can arise due to regional differences and is highlighted on the product's description page.

Order Cancellation, Returns, and Refunds

To read more on our Return and Refund policy, visit our Return Policy page link to Return Policy page and clarify your questions.

Are you still confused and want to talk to our representatives? Click here to Contact Us to get access to our customer care helplines!